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Official security notice

Protect your wallet and account

Never share your private key, seed phrase, recovery words, password, or 2FA code. Loop and Five North will never request them through Telegram, X, email, or this support form.

Loop Support Center

Send your issue securely. Our team will track it in North HQ and get back to you.

Secure ticket submissionRestricted team access

Official security noticeNever share your private key, seed phrase, recovery words, password, or 2FA code. Loop and Five North will never request them through Telegram, X, email, or this support form.

Your nameEmail address

Telegram username (optional)Issue category

Short subjectDescribe the issue in detail

Wallet address (optional)Transaction ID (optional)

Device, browser or app versionScreenshotUp to 2 JPG, PNG or WebP files; 1.5 MB per file.I consent to the processing of this information to resolve my support request.

We use the details you submit only to investigate and respond to this request. Do not include private keys, seed phrases, passwords, recovery words, or 2FA codes.

Company

Five NorthBuilding institutional infrastructure for a digital future.

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